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Security

Pollard Banknote has supplied high-security products since 1974. We know what it takes to manufacture and deliver secure instant tickets.

We are attuned to the security considerations of our clients. A lottery holds the trust of its public. Any security concern involving a lottery’s games, or even a concern relating to its instant ticket printer, can erode that trust. The damage can be long-lasting.

Pollard Banknote maintains security standards that meet or exceed those of lotteries around the world. Many lotteries belonging the World Lottery Association (WLA) and to the North American Association of State and Provincial Lotteries (NASPL) have approved our security program.

We benefit from the insights of security professionals from the United States and around the world who tour our facilities. Between 2002 and 2006, security specialists from lotteries, gaming organizations, and regulatory agencies from nearly 20 jurisdictions reviewed our security. These professionals put our security under the microscope. They reviewed how we control access and divide sensitive work areas. They looked at our camera systems and toured our in-house laboratories. They asked how we trace tickets through every stage of production. They have seen our equipment for waste destruction.

We have welcomed this scrutiny and have acted on many of their suggestions.

At Pollard Banknote, security consists of integrated layers of design, people, and systems. Our plan is not static; it is constantly evolving to take advantage of improving technology and practices.

An internal ISO management plan includes an annual audit of security processes by our Quality Control group, complete with an official report. In addition, every second year we go outside the company for an independent audit.

Our approach to security assures our customers of the integrity and security of working with Pollard Banknote. We are always fine-tuning our program to identify and respond to emerging security concerns. Security is intrinsic in every aspect of our operations, from selection of raw materials through delivery of the final product. This commitment is evidenced in the following areas:

Facilities
Our relevant and time-tested policies, the presence of personnel whose exclusive focus is security, and our advanced systems for access control, alarms, locks and keys, surveillance, and identification all help keep Pollard Banknote’s facilities secure.

Game Production
In producing billions of secure lottery tickets annually, we have set up many safeguards to ensure a secure environment. These protocols govern our efforts in printing plate production, game data programming, imaging, and all additional aspects of game production. Only authorized personnel, all of whom are fully aware of the importance of maintaining a secure workplace, can access these and other production-critical zones.

Ticket Construction
Tickets must be secure before they reach the market. This drives us to take great care in accepting raw materials, designing tickets, and inspecting the final product. Our in-house security labs test and fortify tickets to withstand ever-changing invasion tactics. Features are integrated into a ticket’s construction to ensure that it isn’t susceptible to the following means of invasion: microscopic examinations, microsurgery examinations, attempts to lift and replace latex using various adhesive tapes, electrostatic tampering, infrared light and video after exposure to caustic chemicals, and a host of other known and emerging threats. As well, Pollard Banknote incorporates ticket features making its products capable of withstanding exposure to water, humidity, chemicals, and temperature-controlled chemical vapors.



 
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