Job Description
Belgrade, Serbia

Quality Assurance Lead

Pollard Digital Solutions is a full-solution supplier of lottery management and iLottery technology for world-wide lottery markets. The company is owned by Pollard Banknote Ltd. – a leading partner to more than 60 lotteries worldwide, providing high quality instant ticket products, licensed games, retail merchandising solutions, and a full suite of digital offerings. Established in 1907 in Winnipeg, Canada, Pollard Banknote is owned approximately 66.7% by the Pollard family and is publicly traded on the Toronto Stock Exchange (PBL).Our objective is to deliver the most innovative solutions that will render industry-leading returns to good causes in an ethically responsible way. We emphasize a friendly, lively, and respectful workplace atmosphere, where team spirit is highly valued.

As the QA Lead at PDS-EU, you will play a crucial role in enhancing software quality and reliability. Your responsibilities include fostering a quality-centric culture, leading a QA Community of Practice that adopts advanced testing methodologies, and ensuring adherence to the highest quality standards through industry-best practices. This role demands strategic oversight in creating and executing comprehensive test plans and fostering a structured environment for delivering superior software products. The teams practice Agile Software Development where shared responsibility, cooperation, and team spirit are valued

What We Offer

  • Modern office space in Belgrade with high quality equipment
  • Private health insurance
  • Happy Fridays
  • Social activities
  • Events that encourage innovation
  • Attending conferences and community events, both as participants and contributors

What You’ll Do

Strategic Leadership and Agile Practices:

  • Develop and oversee a comprehensive test strategy that aligns with agile, CI/CD principles, focusing on microservices and cloud applications.
  • Lead and mentor QA engineers, enhancing their skills and professional growth.
  • Promote cross-functional collaboration with development, DevOps, and product management teams.
  • Facilitate knowledge sharing within the QA Community of Practice and represent PDS-EU in Pollard’s Enterprise Quality Assurance Center of Excellence.

Technical Expertise in Quality Assurance:

  • Design and execute test cases for microservices and cloud applications, emphasizing automation to integrate QA into the development lifecycle.
  • Deepen expertise in cloud testing and microservices, ensuring tests cover scalability, security, and reliability.
  • Manage test environments, including cloud infrastructure, in collaboration with DevOps teams.
  • Implement defect management practices, from identification to resolution.

Innovation in Testing and Process Improvement:

  • Analyse and enhance QA processes, using metrics and KPIs for continuous improvement.
  • Advocate for quality throughout the development cycle.
  • Champion test automation to support CI/CD pipelines.
  • Conduct performance and scalability testing for microservices and cloud applications.
  • Ensure QA aligns with industry standards, compliance, and security best practices.
  • Develop and oversee a comprehensive test strategy that aligns with agile, CI/CD principles, focusing on microservices and cloud applications.
  • Lead and mentor QA engineers, enhancing their skills and professional growth.
  • Promote cross-functional collaboration with development, DevOps, and product management teams.
  • Facilitate knowledge sharing within the QA Community of Practice and represent PDS-EU in Pollard’s Enterprise Quality Assurance Center of Excellence

Technical Expertise in Quality Assurance:

  • Design and execute test cases for microservices and cloud applications, emphasizing automation to integrate QA into the development lifecycle.
  • Deepen expertise in cloud testing and microservices, ensuring tests cover scalability, security, and reliability.
  • Manage test environments, including cloud infrastructure, in collaboration with DevOps teams.
  • Implement defect management practices, from identification to resolution.

Innovation in Testing and Process Improvement:

  • Analyse and enhance QA processes, using metrics and KPIs for continuous improvement.
  • Advocate for quality throughout the development cycle.
  • Champion test automation to support CI/CD pipelines.
  • Conduct performance and scalability testing for microservices and cloud applications.
  • Ensure QA aligns with industry standards, compliance, and security best practices.

Who You Are

  • Security-focused with a strong awareness of best practices.
  • Excellent communication and leadership capabilities.
  • Organized and disciplined work ethic.
  • Solid English skills, both written and spoken.
  • Eagerness to learn as well as share knowledge and ideas with co-workers.

What You Need

  • Bachelor’s degree in Computer Science, IT, or a related field (Master’s preferred).
  • Extensive experience as a QA Lead or Manager in a software company.
  • Proficiency in software QA methodologies and processes.
  • Expert knowledge of microservices architecture and cloud technologies.
  • Strong skills in testing tools and automation frameworks.
  • Familiarity with AWS, Azure, or GCP cloud platforms.
  • Relevant certifications (e.g., ISTQB, AWS Certified Cloud Practitioner) are advantageous.

Apply now by submitting your resume in English to pds-applications@pbl.ca. All applications will be handled with confidentiality. Only shortlisted candidates will be contacted.