Pollard Digital Solutions – Europe is a full-solution supplier of lottery management and iLottery technology for world-wide lottery markets. The company is owned by Pollard Banknote Ltd. – a leading partner to more than 60 lotteries worldwide, providing high quality instant ticket products, licensed games, retail merchandising solutions, and a full suite of digital offerings. Established in 1907 in Winnipeg, Canada, Pollard Banknote is owned approximately 66.7% by the Pollard family and is publicly traded on the Toronto Stock Exchange (PBL).
Our objective is to deliver the most innovative solutions that will render industry-leading returns to good causes in an ethically responsible way. We emphasize a friendly, lively, and respectful workplace atmosphere, where team spirit is highly valued.
We are seeking a Quality Assurance Lead to join our technology department in Belgrade. This individual will play a crucial role in enhancing software quality and reliability. Key responsibilities include fostering a quality centric culture, leading a QA Community of Practice that adopts advanced testing methodologies, and ensuring adherence to the highest quality standards through industry-best practices. This role demands strategic oversight in creating and executing comprehensive test plans and fostering a structured environment for delivering superior software products. Our teams follow Agile Software Development principles, where shared responsibility, collaboration, and team spirit are highly valued.
You can expect from us:
- A truly great working environment
- Modern office with parking provided for our employees
- Private health insurance
- Insurance for medical treatments outside of Serbia
- Learning and Development budget
- Yearly profit sharing
- Budget for sports activities
- Social activities
- Referral bonus
- Additional benefits
Here’s what you can look forward to in this role:
Strategic Leadership and Agile Practices:
- Develop and oversee a comprehensive test strategy that aligns with agile, CI/CD principles, focusing on microservices and cloud applications
- Lead and mentor Test engineers, enhancing their skills and professional growth
- Promote cross functional collaboration with development, DevOps, and product management teams
- Facilitate knowledge sharing within the QA Community of Practice and represent PDS-EU in Pollard’s Enterprise Quality Assurance Center of Excellence
Technical Expertise in Quality Assurance:
- Design and execute test cases for microservices and cloud applications, emphasizing automation to integrate QA into the development lifecycle
- Deepen expertise in cloud testing and microservices, ensuring tests cover scalability, security, and reliability
- Manage test environments, including cloud infrastructure, in collaboration with DevOps teams
- Implement defect management practices, from identification to resolution
Innovation in Testing and Process Improvement:
- Analyze and enhance QA processes, using metrics and KPIs for continuous improvement
- Advocate for quality throughout the development cycle
- Champion test automation to support CI/CD pipelines
- Conduct performance and scalability testing for microservices and cloud applications
- Ensure QA aligns with industry standards, compliance, and security best practices
You will be a match if you have:
- Bachelor’s degree in Computer Science, IT, or a related field (Master’s preferred).
- Extensive experience as a Lead Test Engineer or Manager in a software company, leading bigger teams
- Proficiency in software QA methodologies and processes
- Expert knowledge of microservices architecture and cloud technologies
- Strong skills in testing tools and automation frameworks
- Experience with AWS, Azure, or GCP cloud platforms
- Excellent communication and leadership capabilities
- Excellent English skills, both written and spoken
- Eagerness to learn as well as share knowledge and ideas with co-workers
- Relevant certifications (e.g., ISTQB, AWS Certified Cloud Practitioner) are advantageous
What does the interview process at Pollard usually look like, and what are the steps involved?
- Initial interview
- Technical interview
- Meet the team interview
If this opportunity aligns with your experience and with your goals, we invite you to apply today. We look forward to reviewing your application and welcoming you to our team!
Apply now by submitting your resume in English to pds-applications@pbl.ca. All applications will be handled with confidentiality. Only shortlisted candidates will be contacted.
