Training Specialist

We’re looking for an engaging Training Specialist to join our Digital Engagement team within Michigan remotely. As a Training Specialist, you will be responsible for the development and delivery of comprehensive training programs for Contact Centre & Control Room employees. You will facilitate onboarding, orientation, and skills training, as well as identifying areas for continuous […]

Solution Analyst

We’re seeking an enthusiastic Solution Analyst to join our Digital Engagement team in the United States, ideally within the Eastern or Central Time Zone. As a Solution Analyst, you will provide critical support in solution design and develop business requirement documents. Your role will involve analyzing and mapping relevant business processes and IT infrastructure initiatives. […]

Control Room Supervisor

We’re looking for a pro-active Control Room Supervisor to join our Digital Engagement team remotely within the United States ideally in the Eastern or Central Time Zone. As a Control Room Supervisor,  you will be responsible for executing manual activities in the Control Room application, reporting daily activities and incidents, upholding the security integrity of […]

Administrative Assistant

We’re looking for a proactive Administrative Assistant to join our Digital Engagement team within Michigan remotely.    As an Administrative Assistant, you will coordinate correspondence, manage the Vice President’s calendar, handle financial tasks, organize meetings/events, act as a liaison, and maintain confidentiality. What We Offer What You’ll Do Who You Are What You’ll Bring Apply […]

Digital Customer Success Manager

We are looking for a driven and energetic Digital Customer Success Manager to join our Digital Engagement Team in a remote capacity, ideally in the Eastern or Central time zones. As a Digital Customer Success Manager you will be involved in overseeing initiatives, projects, and opportunities for Pollard Banknote’s digital product line with its’ North […]